Video Games

Online retailers lose out on billions in sales as baskets get abandoned

Many e-commerce retailers have lost out on sales to the tune of £39.4bn during lockdowns over the last year, according to new research from Barclaycard Payments.

Despite the fact that online shopping is booming, many consumers have been abandoning their baskets midway through a transaction. Lengthy checkout processes have been a key reason for this, although 37% of those questioned were also put off after spotting high delivery costs.

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