customer service
- Dec- 2022 -4 DecemberEntrepreneurs
Is It Time To Talk About A More Sustainable Approach To Serving Our Customers?
At a recent event, I spoke to a Chief Technology Officer (CTO) about how it was not untypical for him…
Read More » - Oct- 2022 -31 OctoberEntrepreneurs
If More Is Not Done To Protect Agents, Customer Service Standards Will Fall
The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the…
Read More » - 31 OctoberTechnology
Want to Build Trust in Your Business? It All Starts Online – News Opener
Opinions expressed by Entrepreneur contributors are their own. Successful entrepreneurs know that consumer trust in a brand is critical to…
Read More » - 31 OctoberEntrepreneurs
Want to Build Trust in Your Business? It All Starts Online
Opinions expressed by Entrepreneur contributors are their own. Successful entrepreneurs know that consumer trust in a brand is critical to…
Read More » - 14 OctoberEntrepreneurs
Why Global Businesses Need to Rethink Customer Support
Opinions expressed by Entrepreneur contributors are their own. Imagine, if you will, a UK-based entrepreneur who founds a company that…
Read More » - 9 OctoberEntrepreneurs
Is The Contact Center Going To Be The Next Big Tech Frontier?
Many publicly listed technology stocks have been having a torrid time of late as investors move away from lofty visions…
Read More » - 5 OctoberEntrepreneurs
The Secret to Building Brand Devotion is Not a Loyalty Program
Opinions expressed by Entrepreneur contributors are their own. If you ask a lot of business leaders, they’ll tell you that…
Read More » - 4 OctoberEntrepreneurs
4 Ways to Revolutionize Your Customer Experience in The Metaverse
Opinions expressed by Entrepreneur contributors are their own. The metaverse is a new frontier for everyone. For businesses, both in…
Read More » - Sep- 2022 -16 SeptemberEntrepreneurs
Business Owners Make a Strong Case for Responding to Online Reviews
Opinions expressed by Entrepreneur contributors are their own. Behind the Review host and Yelp‘s Small Business Expert, Emily Washcovick, shares…
Read More » - 1 SeptemberEntrepreneurs
In Times Like These, Customer Service Leaders Can Learn A Lot From Gardeners
As we approach the end of the Summer and head into Autumn, here in the Northern hemisphere, many gardeners will…
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