customer service
- Feb- 2021 -14 FebruaryEntrepreneurs
How Entrepreneurs Can Establish a Successful Customer-First Strategy
Your business would be nothing without your customers. Hold up your end of the bargain by putting their needs first.…
Read More » - 4 FebruaryEntrepreneurs
3 Ways to Drive More Sales In Your App
Getting someone to download your app is just the start. Now you need great marketing. Free Book Preview Ultimate Guide…
Read More » - 3 FebruaryEntrepreneurs
These are the best strategies to win customers
55% of consumers don’t trust the brands they buy from as much as they used to. How are you going…
Read More » - Dec- 2020 -10 DecemberBanking
Boosting member satisfaction score could be costly for credit unions
Credit unions continue to lose ground in the battle for member satisfaction. For the second year in a row, banks…
Read More » - 2 DecemberEntrepreneurs
How to Build a Chatbot for Your Business
December 1, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. To start us off, let us…
Read More » - Nov- 2020 -18 NovemberBanking
Banks, credit unions slip in customer satisfaction survey
Banks outperformed credit unions in a national customer satisfaction survey for a second consecutive year. The American Customer Satisfaction Index…
Read More » - 6 NovemberBanking
Consumers are anxious. Credit unions can be a calming force.
Credit unions recognized long ago that close, trusted relationships are critical to long-term success. Those strong connections and high levels…
Read More » - 3 NovemberBanking
How U.S. Bank, People’s United use tech to predict customer needs
Chatbots typically lurk in the corner of a bank’s website, waiting for a visitor to type in a query. Frequently…
Read More » - Oct- 2020 -22 OctoberEntrepreneurs
Bill Gates Says Unhappy Customers Are Good for Your Business. Here’s Why.
Learning why your customers become unhappy teaches how you can improve the customer experience and build loyalty. October 22, 2020…
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