Choosing the right software as a service (SaaS) tools for your business can prove to be a Herculean task. Whether it’s for accounting, marketing or HR, it’s important to choose software that will grow with your business and offer ongoing support for your questions and needs. It’s also important to consider how well your SaaS selections will integrate and communicate with each other.
As you make your decisions, the members of Young Entrepreneur Council recommend asking yourself the following 10 questions. You might find that the answers can help make assembling your SaaS stack a little bit easier.
1. How will this scale?
When assembling your SaaS stack, always keep scalability in mind. Evaluate whether the platform will break as you grow, or if it will become cost-prohibitive over time. By keeping this in mind, you may avoid costly and time-consuming software migrations in the future. – Jack Perkins, CFO Hub
2. Do we want trendy or trusted?
Do you want to be a trendsetter with the newest platform out there, or do you want to go with the trusted and vetted platform that has been there since the beginning? New platforms may have more perks and can sometimes have better integration options. A trusted platform will allow you to relax with the knowledge that the platform has endured the test of time and will most likely be around in the future. – Mary Harcourt, CosmoGlo
3. What is the support team like?
I like to consider the SaaS company’s support and help services. When you use a new product, you might need to reach out to the support team to understand the product better. If the support team doesn’t have a helpful attitude, things might become a lot more challenging. – Thomas Griffin, OptinMonster
4. Is it absolutely necessary right now?
Solutions for your business are better utilized when they bring significant relief to the company. Stay scrappy until operational ability is hindered by the limit of being human. Now you have a real pain to guide you to the right type of tech solution for you. If you do this over time, you’ll have a higher-value tech stack that more than justifies its price tag. – Samuel Thimothy, OneIMS
5. Can this tool be easily integrated with our existing tools?
How easily and directly can this software be integrated into your existing stack and processes? A game-changing piece of software will not have the desired impact unless the software can be integrated into existing workflows and processes. A tech stack should enhance your SaaS process—not cause issues and further complexities. – Julian Hamood, Trusted Tech Team
6. How safe will our data be?
Is my data secure? Does this service have threat prevention capabilities? Data security is the most critical aspect in today’s era of cyberattacks and hacking attempts. Without the proper security framework, any SaaS application can become vulnerable. Also, ensure that your software stack adheres to compliance policies that follow data privacy such as HIPAA, CCPA, PCI-DSS and GDPR. – Brian David Crane, Spread Great Ideas
7. What is the best market option?
I think that using the best platforms for marketing, HR and other activities is the only sensible choice. When you try to compromise and spend as little as possible, you end up losing more than if you had just invested in the best from the beginning. Choosing the right tool is easy when you opt for the market’s best, even if it’s a little expensive. – Syed Balkhi, WPBeginner
8. How can we customize this tool for our needs?
It’s all about your needs and preferences. Go for a solution that provides the best value and is a great fit for your company. The cherry on top would be the customization capabilities offered. Bespoke solutions or software facilitate scalability, making it easier for you to upgrade your SaaS stack as you grow. – Stephanie Wells, Formidable Forms
9. Can we test the software before investing?
I find it helpful to pick a SaaS product that has a free trial or a free version that I can test out. This way, I can get a feel for how the software works and see if it’s a good fit for my business. If it is, then I can upgrade to the paid version. If not, then I haven’t wasted any money on a tool that I’m not going to use. – Blair Williams, MemberPress
10. What is our ultimate goal?
The one question I ask myself is, “What is my ultimate goal for having software?” I think about whether it’s generating SEO content, analytics, user-friendliness or marketing. Identifying the ultimate mission of your software and what goals you hope to accomplish will narrow down your choices to what you absolutely need rather than a bunch of fun stuff you never use. – Baruch Labunski, Rank Secure