“Information was shared from interstate and overseas so there was a lot of confusion and discrepancy between the rules. When the lockdowns became more inconsistent it was distressing for everyone. It was challenging for us to put messages through.”
A police helicopter is patrolling Clovelly Beach in Sydney in April, 2020, after the beach was closed amid council concerns people weren’t social distancing. Source: AAP / Bianca De Marchi
Senior members of the community were among those particularly vulnerable because most did not have smartphones to access government messaging, or they did not understand it.
“We had to make sure there were changes and credible information was going to the community.”
Another public hearing will be held on 12 September before the Legislative Assembly’s Committee on Community Services issues a report at the end of the year.